Christopher Laird Simmons

Christopher Simmons

Christopher Laird Simmons has been a working journalist since his first magazine sale in 1984. He has since written for wide variety of print and online publications covering lifestyle, tech and entertainment. He is an award-winning author, designer, photographer, and musician. He is a member of ASCAP and PRSA. He is the founder and CEO of Neotrope®, based in Temecula, CA, USA.

3 Comments

  1. Joe
    Feb 6, 2009 @ 1:38 AM PST

    No offense, and I understand that downloading fifty albums one at a time would be a major headache but trying to do twenty five and then ten?

    Why not try one, then two, then four until you find a reasonable number that could be downloaded at a time?

    Regards

  2. admin
    Feb 6, 2009 @ 1:50 AM PST

    The author replies to comment from “Joe”

    Hi, Joe – the issue I (and others) have been having is that the iTunes store has a big button “buy all” which is supposed to save you going through 5-10 pages and pushing the buy button for individual albums one at a time. And everytime you buy one there is a popup confirmation. Unless one is no longer available between the time it shows it to you and the time you get to pushing the button! As noted in the story, I did end up having to push the buy button for individual albums ONE at a time as that was the only way it would work due to a major bug in their system in listing albums previously purchased as “upgradeable” when they are not. So, I did end up buying about 20 by hand, one at a time. Then I managed to do the “buy all” – but it’s been timing out during the download on the final 71 songs – basically a never ending rotating arrow (going on two hours now) with no further progress or any way to stop it. Hitting “pause” on the downloads page does nothing. In any event, the main problem appears to be with that one Michael Penn album, which “killed” itself once I tried to buy it alone.

    So serious issues:
    1) bug in system adding invalid albums to the buy all, listing
    2) inability to process credit cards due to system overload
    3) inability to consistently download tracks purchased
    4) system has permanently hung with no progress for 2 hours, and no option to clear/restart without hard-exit of program
    5) in restarting iTunes, it now says I have 172 downloads left needing to be downloaded; but it has already timed out on trying to download the first three. SHEESH.

    I just restarted again, and “unchecked” the box for “allow simultaneous downloads” — this seems to help, at least I think it does. We’ll see how long it takes now.

    On a more positive note, I had some custom hardbound books printed from iPhoto … superb. And don’t get me wrong, I’ve been using iTunes since before the software was renamed iTunes, so not going anywhere, but kind of miffed this has been such a chore. For this kind of service to compete with the freeloaders grabbing free/pir8 stuff off the web via the evil p2p stuff, this whole thing has got to work better. Luckily these are upgrades, so once it’s done, it’s done. Technology, gotta live it!

    -Christopher

  3. Rebecca
    Feb 13, 2009 @ 11:02 PM PST

    Just a tip, iTunes gave the labels a deadline of April 1st to re-submit their full catalogs as DRM-free. So even when April 1 comes around, all the labels probably won’t have all of their albums enabled as DRM-free. I’d give it AT LEAST until May to be able to upgrade your whole collection without problems.